There have been initial observations of unsatisfied customers returning Apple Vision Pro.
The main factors resulting in customers returning the product include its weighty and cumbersome design, not enough content, unenhanced productivity, dazzling screens, and a feeling of isolation.
With Apple keeping a close eye on the reasons for these returns, the company has directed their store employees to seek customer feedback regarding their dissatisfaction, and subsequently report it to Apple’s headquarters.
Rate of Returns
The rate of return for the Apple Vision Pro is reckoned to be in the average to above average range when compared to other products. Smaller retailers have been recording one or two returns per day, while larger stores have witnessed more than eight per day.
In-Store Experience and Purchases
The in-store demonstration experience at Apple stores seems to have spurred impulse purchases. However, this also leads to product returns when the day-to-day user experience fails to live up to the initial ‘wow’ effect.
Return Policy
If customers are unsatisfied with the product, they have a 14-day window to return it. This gives customers ample opportunity to evaluate the product and decide if it suits their needs.
I am Sofia, a tech-savvy journalist and passionate member of the “Jason Deegan” team. Growing up, I was always fascinated by the latest technological advancements and loved sharing my knowledge with others.